baje Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement governing the use of the baje platform and all services under it. This agreement is effective between baje ("Company", "we", "us") on one side and any registered or unregistered user ("you", "member") on the other.

By accessing, browsing, creating an account on, or using any service of the site, you acknowledge that you have read, understood and accepted these Terms in full. These Terms apply together with baje's Privacy Policy and Responsible Gaming Guidelines, and those documents are also considered part of this agreement.

baje reserves the right to modify these Terms at any time. Continuing to use the site after updated Terms are published will be considered acceptance of the new Terms.

2 Eligibility and Registration

2.1 Age Requirement

To open an account on baje and participate in any casino or betting activity, you must be at least 21 years of age. 21+ The Company may request proof of age verification at any time. Providing false information about your age will result in immediate account closure and any funds held may be forfeited.

2.2 One Person, One Account

Each person may create only one account. Operating multiple accounts under the same name, multiple accounts from the same IP address, or multiple accounts using the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be closed.

2.3 Registration Information

All information provided at the time of account registration — name, date of birth, mobile number, email — must be completely accurate and correct. Registering with false or incomplete information may result in the account being suspended during verification. If any information needs to be changed, please contact the customer support team.

2.4 Geographic Restrictions

baje may not be able to provide services to residents of certain countries or regions. If you access the site from an area where online gaming is legally prohibited, full responsibility for such use rests solely with you.

3 Account Management

3.1 Login Credential Security

It is your responsibility to keep your account username and password completely confidential. This information must not be given to or shared with anyone else. If someone gains unauthorised access to your account, you must notify baje's customer support team immediately. Any transaction carried out using your password will be considered authorised by you until you have informed the Company.

3.2 Account Verification (KYC)

Before processing a withdrawal request, baje may ask for identity verification documents. These may include copies of a national ID card, passport or other government-issued identification. If the verification process is not completed, the withdrawal may be delayed or suspended. This is a standard procedure for user security.

3.3 Account Status

Accounts that remain inactive for an extended period may be marked as temporarily inactive. Contact customer support to reactivate. Any existing balance in the account will be returned subject to verification.

4 Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on baje is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major commercial banks). Funds deposited must be sent only from a payment method owned by you — payments sent from third-party accounts will not be accepted and may be returned.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the same payment method used for the deposit. Under normal circumstances, withdrawal requests are processed within 5 to 30 minutes. However, if account verification is pending or complications arise, processing time may increase.

4.3 Suspicious Transactions

If any transaction appears suspicious, baje may request additional information or documents before processing that payment. In the case of transactions linked to any criminal activity, the relevant authorities may be notified.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, making the total balance ৳2,200 — and to make the bonus funds withdrawable, a wagering of ৳1,200 × 15 = ৳18,000 must be completed.

5.2 Other Promotions

baje regularly offers various promotional offers. Each promotion has its own terms — including wagering requirements, minimum deposit and claim deadline. Please read the specific terms of a promotion carefully before claiming it.

5.3 General Bonus Terms

• Winnings earned from a bonus can only be withdrawn after the wagering requirement has been met.
• The same promotion cannot be claimed more than once unless specifically permitted.
• Bonus funds cannot be transferred directly to another person.
• baje reserves the right to cancel the relevant account and bonus if evidence of bonus abuse is found.
• baje's decision is final on all matters related to bonuses.

5.4 VIP Cashback

Regular members may participate in the VIP programme. There are four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.8%) and Platinum (up to 1.0%). Cashback is calculated based on the net loss for that week. Example: if a Gold member's net loss in one week is ৳20,000, they will receive ৳20,000 × 0.8% = ৳160 cashback.

6 Betting and Gaming Rules

6.1 Bet Limits

Each game and betting market has set minimum and maximum bet limits, which are displayed in the game or event interface. baje reserves the right to change these limits at any time.

6.2 Technical Errors

A bet may be cancelled or declared void due to a technical error in a game or software. In such cases the bet amount will be refunded, however any abnormal winnings resulting from the error will be voided.

6.3 Sports Betting

In sports betting, if any match is postponed, abandoned or suspended indefinitely, bets will be managed in accordance with baje's rules. International sports betting standards are followed for betting on BPL, IPL and other cricket tournaments.

6.4 Live Betting

Odds may change rapidly during live or in-play betting. If odds change before a bet is confirmed, you will have the option to accept the new odds or cancel the bet. Once confirmed, a change in odds will not affect your bet.

7 Prohibited Activities

The following activities are strictly prohibited on the baje platform:

• Creating or operating multiple accounts.
• Misusing bonus funds or attempting to exploit the bonus system.
• Depositing another person's money into an account or placing bets on behalf of someone else.
• Any form of fraudulent activity, hacking or software manipulation.
• Using bots or automated software to influence game outcomes.
• Using the platform for money laundering or other illegal financial activities.
• Harassing, threatening or behaving unethically towards other members.
• Creating or operating an account using another person's identity.

Violating these prohibitions will result in immediate account closure, held funds may be forfeited and legal action may be taken.

8 Intellectual Property and Content

All content on the baje platform — logos, designs, software, text, graphics and other elements — is protected by copyright law. Reproducing, distributing, modifying or using this content for commercial purposes without prior written permission from the Company is strictly prohibited.

The rights to the games available on the platform belong to the respective game developers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe and others). baje is only licensed to operate these games and does not control the content or outcomes of the games.

9 Limitation of Liability

9.1 Service Guarantee

The baje platform operates on an "as is" basis. The service may be temporarily interrupted due to technical issues, maintenance or other reasons. baje will not be liable for any loss arising from this.

9.2 Internet Connection

baje is not responsible for any loss to a bet or game caused by a lost or slow internet connection. It is the user's responsibility to ensure a stable internet connection when using the service.

9.3 Third-Party Services

baje relies on third-party game providers and payment processors. If any issue arises with these third-party services, baje will make every effort to resolve it, but may not be able to accept full liability in certain circumstances.

10 Account Closure and Suspension

10.1 Voluntary Closure

You may request to close your account at any time. After the request, the existing balance (subject to wagering requirements being met) can be withdrawn. Detailed information about Self-Exclusion is available in baje's Responsible Gaming Guidelines.

10.2 Forced Closure

baje may close or suspend your account without prior notice in any of the following circumstances:

• Violation of these Terms.
• Evidence of fraud or deception.
• Evidence of operating multiple accounts.
• Registering with false information.
• Due to a court order or legal obligation.

10.3 Balance of Closed Accounts

For accounts forcibly closed due to a breach of terms, the held balance may be forfeited. The balance of voluntarily closed accounts will be returned.

11 Dispute Resolution

11.1 Filing a Complaint

If you have a complaint about any matter, please first contact baje's customer support. Assistance is available 24/7 via live chat and email in both Bengali and English. General complaints are resolved quickly through live chat. For complex matters, write in detail and send by email.

For answers to common questions and issues, you can also visit baje's Frequently Asked Questions (FAQ) section — it covers common questions about deposits, withdrawals, bonuses, and gaming.

11.2 Dispute Resolution Process

If a dispute cannot be resolved through discussion, both parties may proceed to arbitration. For disputes related to game outcomes, game logs and server records will be considered the final evidence.

11.3 Finality of Decisions

Any decision made by baje regarding game results, bonus awards, and account matters will be considered final, unless evidence of a technical error is found.

12 Changes and Termination

12.1 Right to Make Changes

baje reserves the right to partially or fully update these terms and conditions at any time. A notice will be posted on the site for significant changes. Continued use of the site after any changes will be considered acceptance of the new terms.

12.2 Changes to Services

baje reserves the right to change, limit, or discontinue its services, game list, payment methods, or promotional offers at any time. If you are affected by such changes, you may request to close your account.

12.3 Entire Agreement

These terms, the Privacy Policy, and other applicable policies together form the entire agreement between you and baje, and replace any prior oral or written agreements.