Play Responsibly at baje
Enjoy gaming while keeping yourself and your family safe. Set the right limits, recognise the signs, and get help when you need it.
Age Requirement and Core Policy
baje believes that gaming is purely a form of entertainment — it should never be treated as a source of income.
You must be at least 21 years old to open an account and participate in any casino or betting activity on baje. Age verification is an essential part of our registration process.
At baje, we want every member to treat gaming as entertainment — just like watching a film or going to a cricket match. Play within a set budget and do not spend more time in front of a screen than you have planned. Remember, there is no guarantee of winning on any deposit — keep this in mind before you start playing.
Reading our Terms and Conditions will help you understand the rules baje follows to protect its members. If you have any questions about responsible gaming, you will find detailed information in our FAQ section.
We are committed to protecting you and your family. If you feel that someone close to you is spending too much time or money on gaming, have an open conversation with them and seek professional advice if needed.
Tools to Keep Yourself in Control
baje provides several tools that let you keep your gaming habits within limits.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the system will automatically send you an alert.
Temporary Break
If you want to give yourself a rest, temporarily close your account for anywhere between 24 hours and 30 days.
Self-Exclusion
If you want to stop playing for a longer period, choose self-exclusion. During this time, all promotional communications are also paused.
Loss Limit
Use this feature to automatically stop your session once your losses reach a set amount.
Reality Check
Show a pop-up summary of how long you have played and how much you have spent at set intervals — so you can make informed decisions.
Request Self-Exclusion
Fill in the details below or contact our 24/7 live chat directly.
Get Direct Support
For help with self-exclusion or setting any limit, contact our support team — 24 hours a day, 7 days a week, in both Bengali and English.
- Live Chat — click the icon at the bottom right of the website
- Email: [email protected]
Warning Signs of a Problem
When gaming goes beyond entertainment, certain signs appear. Recognising them makes it easier to take action in time.
Behavioural Signs
- Spending more than your budget and regretting it afterwards
- Continuing to play repeatedly in an attempt to recover losses
- Trying to stop playing but being unable to
- Hiding your gaming from family or friends
- Taking loans or selling belongings to fund your gaming
Emotional and Social Signs
- Feeling restless or irritable when you cannot play
- Neglecting work, studies, or family responsibilities
- Prioritising gaming over sleep, food, or rest
- Holding unrealistic expectations about winning
- Getting angry or avoiding people when asked about your gaming
If you notice even one of the above signs in yourself or someone you know, take it seriously. You can learn more about how baje works to protect its members on our About Us page.
Where to Find Support
If you are struggling, do not try to deal with it alone — baje's support team and the people around you are here for you.
baje Live Chat and Email
Chat in Bengali via 24/7 live chat or email us at [email protected]. Our team can assist with self-exclusion, limit setting, and closing your account.
Family and Trusted Friends
Open up to a family member or a trusted friend. Having the courage to admit there is a problem is the first step towards change — there is nothing to be ashamed of.
Professional Counsellors
Speak with a mental health professional or counsellor. Specialists in behavioural addiction are trained to provide confidential support.
baje keeps your information completely confidential. When you reach out for support, your account or identity is not shared with any third party. Read our Privacy Policy for full details.
Practical Tips for Healthy Gaming
Before you start playing, set your own limits — a maximum amount to spend and a maximum time to play. Once you reach those limits, stop, whether you are winning or losing that day. Making this a habit keeps gaming at the level of entertainment.
Remember, there is no strategy that guarantees long-term winnings in casino games or sports betting. Every outcome is independent — winning a previous round does not increase your chances of winning the next one. Understanding this reality reduces the tendency to take unreasonable risks.
Never sit down to play when you are stressed, upset, or lonely. In those states, your ability to make sound decisions is reduced and the likelihood of taking greater risks increases. If you find it hard to enjoy yourself or spend meaningful time away from gaming, that is a warning sign.
Take regular breaks. Concentration drops during long sessions and the tendency to make rushed decisions increases. Take at least a 10-minute break every hour — get up, walk around, and drink some water.
Do not play after consuming alcohol or sleep medication. These reduce your judgement and increase the risk of overspending. Similarly, avoid making big decisions mid-session — such as placing a much larger bet when things are not going well.
Quick Checklist
- Set a budget before you play
- Set a time limit
- Do not try to chase your losses
- Take regular breaks
- Do not hide it from your family
- If you have a problem, seek help right away
Responsible Gaming FAQ
Here are answers to the questions our members ask most often.